Domestic Shipping
● Carriers
○ Our domestic orders are handled by several reliable carriers: USPS (United States Postal Service)
○ UPS (United Parcel Service)
○ FedEx
● Shipping Time
○ Standard Shipping: Orders are typically processed and shipped within 1–3 business days. Estimated delivery time is 3–7 business days.
● Shipping Costs
Shipping costs vary based on order weight and destination. The system will automatically calculate and display the applicable fees at checkout.
International Shipping
● International Carriers
○ For international orders, we offer the following shipping options: DHL Express
○ FedEx International
○ UPS Worldwide
● Shipping Time
○ Shipping times for international orders vary by destination. Typically:
○ Standard International Shipping: Approximately 12–15 business days, depending on the destination.
● Shipping Costs
International shipping costs are calculated based on the package’s weight and dimensions, as well as the destination country/region. You can view estimated international shipping costs at checkout.
Shipping Confirmation
Once your order has shipped, we will send a confirmation email containing the tracking number and carrier details. You can use the tracking number to check your order status in real-time on the carrier’s website.
Damage and Loss
We are responsible for ensuring the safety of goods during transit. If you receive damaged items or do not receive your order within the estimated delivery timeframe, please contact our customer service team immediately. We will assist you with damage claims or reshipment.
Address Information
Please ensure you provide accurate delivery details, including the recipient’s name, contact number, full address, and postal code. We are not liable for delays or losses resulting from incorrect or incomplete address information.